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Tuesday, November 20th, 2012

3 Steps to Get Into Your Customer’s Pocket

The question isn't whether you need a mobile strategy, it's how to get started with one. Consumers are now using mobile phones and devices to access the Internet more than they are using their computers. This means that if your business does not have a mobile presence, you are going to be left behind. It can be difficult to know where to begin, so here are three easy steps to making your business mobile.

1. Ensure that your website functions on mobile devices:

Just because your website can be seen on a smartphone does not mean it is necessarily mobile friendly. Some things to consider:

  • Can your site be easily viewed on the smaller screen size?
  • Do you need to pinch and zoom to see menus or text?
  • Are links difficult to click?
  • Does your website use a flash intro or other flash component?

If any of these are issues, your customers will be frustrated and are likely to leave your website.  In a survey, by Google, 61% of smartphone users said they were unlikely to return to a mobile site if they had trouble viewing it on their device. 40% of those users took it a step further and said they would instead visit a competitor’s site.  Test your website to see how easily it can be used on a mobile phone or tablet. Creating a positive user experience is key to the success of any mobile strategy

2. Create a mobile version of your website:

Create a mobile version of your website, optimized for the smaller screens of mobile devices.  You can keep the same domain name and the site will detect when a user is accessing your site with a mobile device, automatically routing them to the mobile version of your site. Simplicity is key with mobile sites. They should be simple to navigate, easy to read, have larger buttons, and limit scrolling. Consider basic information that your customers will need to access on the go, such as contact information, hours, directions, services, and menus. These should be placed prominently so users don't need to hunt for them. Mobile-optimized sites should take advantage of the natural capabilities of mobile phones. Features like click-to-call, maps, and location information are perfect for mobile and help connect customers directly to your business.

3. Create an app:

An app for your business can be a great way to connect with your customers on the go. One of the most easily recognizable forms of Mobile Marketing, Mobile Apps are downloaded and installed directly onto a users mobile device and become like a billboard for your company that stays with the user. A survey by Nuance Communications shows that companies that utilize mobile apps seem to have the advantage in company perception and customer satisfaction. 72% of those surveyed said that they have a more positive view of a company that has a mobile app. Keep in mind that it is not a good idea to create an app just for the sake of creating an app. In fact, Apple will reject an app created solely for marketing purposes. Your app needs to add value for the user in some way, primarily through utility or entertainment. Businesses should think about what they can provide customers through a mobile app that will make them want to not only download the app, but continue to open it on their device.

Inspired to get started with your own mobile website or app? New Wave Industries is one of Connecticut’s leading Mobile Strategy, Mobile Web and App Developers, having created apps and mobile websites for businesses, events, and individuals across the country. Let us show you how to cost effectively and efficiently connect with your mobile audience. Contact us or call 860-953-9283 to get started.

Monday, December 19th, 2011

2011 Techology Recap

Amidst the holiday hustle and New Year’s resolutions is the opportunity to stop for a moment and reflect on the whirlwind that was 2011. We didn’t see the unveiling of the iPhone 5, as many predicted we would, and AT&T never did acquire T-Mobile, but nevertheless it was a year of growth and breakthroughs in many ways. Here’s a recap of 2011 in technology.

Android:

Android is dominating the global smartphone market. According to Gartner's numbers for Q3 2011, more than half of all smartphones sold worldwide during that period were Android phones (52.5 percent). The next closest competitor is Nokia's Symbian at around 16.9 percent, followed by iOS at 15 percent. That represents a 100 percent increase from Q3 2010. There is no question, Android is here to stay, and a scary force to be reckoned with.

Voice Search:

With the advent of Siri, Apple put a major focus on voice-based search this year. While some of the fanfare has worn off, voice search is especially useful in the car or while multi-tasking. Going into 2012, as users increasingly use voice as an input, the notion of brand names and their voice detectability is becoming even more relevant. Does your brand translate? Does your competitor's?

Mobile Web:

Many brands and retailers, who did not jump aboard the mobile movement in 2010, learned from their mistakes and took mobile more seriously in 2011. As we move closer to the time when more people access the web on a wireless device than a PC, brands and others will realize that they need a mobile web offering that delivers. Consumers will demand it.

QR Codes:

QR codes and other 2D mobile bar codes are an emerging technology that quickly caught on with marketers in Europe and the United States in 2011 because of their ability to drive consumers to specific content. However, if the code doesn’t do what it should, and takes users to a dead url for example, you can hurt your brand and cripple your QR Code campaign.

Other mistakes marketers commonly make in their QR code campaigns include un-scannable codes, not including a call-to-action, codes with no instructions and lengthy URLs.

Less Use of Flash

It is not the fact that Flash is not a great technology (when used appropriately it is), but in the past year or so it has been overused and misused so much that it has developed a bad reputation. Certainly, the ongoing shenanigans between Adobe (creator of Flash) and Apple are not helping the situation. Today, websites need to have a clean, uncluttered design, fast loading and above all must be Search Engine friendly. This is a problem for Flash and now with the coming of the new web coding languages of HTML5 and CSS3, together with the explosive growth of web surfing on mobile devices it could be the beginning of the end of Flash in web design.

Simpler and Cleaner Design

Simple. Minimal. Uncluttered. There’s nothing quite as “attention grabbing” as an honest, straightforward message on a quiet backdrop. Quiet can be interpreted several different ways. Forget black and white or shades of gray, although these are still very popular in certain industries. Think of green, yellow, red or even blue as your primary color. However, limit your palette to two or three colors. Work within the shades of each color for variety and depth. It can be truly remarkable what a few colors can do for effective messaging.

Social Media

2011 will likely be remembered as a year of incremental upgrades in various social media platforms rather than any major breakthroughs. Facebook introduced a flurry of changes to their news feed and Twitter became widely accepted as a mainstream social media channel, however the biggest news in social media marketing in 2011 was the introduction of Google+, Google's would-be competitor to Facebook. Google launched the social network in late June with a great deal of fanfare. In typical fashion, the launch started out as an invitation-only network and then admitted the general public in September. Marketers, however, didn't get to sign up for brand pages until late October, which may have been a tactical error on Google's part, hindering the network's growth and angering brands

As we head into 2012 all of us here at New Wave will continue to stay on top of the latest industry trends and developments for our customers. We proudly offer Web Design and Development services, as well as Mobile App Development, E-Commerce and Content Management Solutions, Search Engine Optimization, Social Media Management and more! Don’t know where to start? Call us today to see how our technology solutions can enhance your business’ marketing strategy.

Tuesday, September 22nd, 2009

Google Does Not Use Keyword Meta Tag for Search Results

Stop wasting your time with website keywords! Google posted a video on YouTube explaining that they don't give any value to the keyword meta tag when it comes to their search results and rankings. Because the meta tag has been abused in the past and a major gateway for spamming, they've given it less and less weight, and as of recently, completely done away with it from their ranking algorithm.

Filed under: SEO, Web Continue reading
Tuesday, September 15th, 2009

Web Design Trends and the Internet’s New Era: Semantic Web

Web design, just like anything else, has evolved over the years, but recently it has become more noticeable. Techniques like "letter pressing", "transparency", and "light boxes" are among the few that web designers are thriving on. The industry of design and web development moves so quickly that it's so important for a professional company like New Wave Industries to really have a tight crew working together, holding weekly meetings to go over design trends, social networking news, and other emerging technologies in the web development industry. In order to stay on top of all that is going on, it takes hard work, not only from our designers and engineers, but from our marketing & PR, and even our billing department!

Filed under: Web Continue reading